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Call-2-Connect
Call us to manage your cable TV and also for Cable TV installations
Installations
Call us to manage your cable TV and for your installations. We also manage your Cable TV subscriptions for you as well.
We offer installations services for the following:
1. DSTV
2.GO TV
3.Startimes
4.FTA-T
5.Fly TV
6.FTA-S
We also offer services in laying coaxial cables for home/apartments. We assist in managing your subscription and ensuring stable connectivity to your Satellite subscription, ensure you have working remote, adapters and everything necessary to ensure your satellite TV experience is enjoyed to the fullest.
Decoders
Get the best decoder that suits your budget.
MTN Services
We offer services in the following:
1.SIM CHANGE
2.PIN RESET (Ashaiman branch only)
Carl care services
Carlcare is the official customer service center for itel, TECNO, Infinix,Syinix and Oraimo, providing phone repair service and technical support. Carlcare was founded in 2009 and has since been serving customers.
Mobile phone repairs
With Carl-Care we will repair and manage issues and damages to your phone. If the warranty is still valid. Terms and conditions of the warranty will apply.
Laptop/Computer Repairs
Laptops and Computers that covers warranty, Terms and conditions of the warranty will apply.
Home appiances
Gadgets that covers warranty, Terms and conditions of the warranty will apply.
FAQ
Q. What repairs can you do?
A. If your mobile phone, laptop, TV or home appliance is damaged and out of warranty, we will try and fix it for you.
Q. If my phone is “water damaged” (damaged by any type of liquid) can you still fix it?
A. We can fix most water damaged phones as that is our speciality!
Why do I get distorted sound or picture on TV mode?
If you pick up the signal / channels and the sound has a buzzing noise – this is a sound setting cchangce that is needed. The sound needs to be changed to “I”.
If you pick up the signal / channels and the picture is in black and White / ETC – this is a colour setting change that is needed. The colour needs to be changed to “PAL”.
How do I play my media via USB on my TV?
Plug in the USB/External HDD. Side or bottom back of the TV set. Press source and Select DMP (Last option) or select/press DMP button on the remote control.TV will display USB interface on the screen. You will be able to select Movie / Music / Photo, and then select the content you would like to play
Note*USB system supports FAT32 and NTFS file formats
Why does my fridge not come on at all?
- Check if the light comes on when you open the fridge door
- Check plug point
- Change plug to another socket
- Check if other electrical devices works when connected to the same power point
If all of the above has been checked please contact service Centre on 0246 777 000 | 0302 55 070
Why is my fridge not cooling at all?
- Adjust the thermostat
- Listen if you can hear the sound of the compressor running
- Listen if you can hear the compressor starting and stopping continuously